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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April Bethley

April 29, 2025

5  out of  5
rating by April Bethley
"Friendly, Professional and Prompt. Great Customer Service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing friendly, professional, and prompt service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your support and look forward to serving you again in the future!"
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Susan Andro

April 28, 2025

5  out of  5
rating by Susan Andro
"I was referred to this particular State Farm agency by a friend of mine. Connor was very patient and knowledgeable answering all of my questions. i am glad I finally made the switch from Allstate to State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Connor was able to assist you and answer all your questions. Making the switch can be a big decision, and we're glad you chose us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"
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MariElizabeth murphy

April 24, 2025

5  out of  5
rating by MariElizabeth murphy
"Great insurance company. This office is very helpful and kind they always answer all my questions and are super helpful. I recommend them to all my coworkers. Been with them for over 8 years."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team over the past eight years. Our goal is to provide exceptional service and support, and it’s great to know we’ve been able to meet your needs. We truly appreciate your recommendations to your coworkers and look forward to continuing to serve you for many more years to come!"
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Stevanie Harris

April 23, 2025

5  out of  5
rating by Stevanie Harris
"Great experience with Rod. Didn’t have to wait long and we got straight to the point. He also gave me tips on lowering my premium."
We responded:
"Thank you for your review. Our office does its best to provide quick and easy solutions for our customers no matter the situation. It was a pleasure meeting with you, and we look forward to continuing servicing all of your insurance needs. "
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Maria Hopper-Gonzalez

April 22, 2025

5  out of  5
rating by Maria Hopper-Gonzalez
"State Farm is definitely the best out there. Reasonable prices for our multi vehicle home. Mollie at the Anna location is amazing. She is always available to help us with the many change we have made throughout the last couple of years. We are very grateful for State Farm Insurance."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you've had a positive experience with State Farm and that Mollie has been able to assist you with all your needs. We strive to provide excellent service and support to our customers, and it’s great to know that we've met your expectations. If you ever need anything else or have more changes in the future, don’t hesitate to reach out. We appreciate your trust in us!"
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Jeff Moody

April 18, 2025

5  out of  5
rating by Jeff Moody
"Lori and Rod are one of a kind. They are always friendly and very helpful. Whenever I have a question, they are very quick to respond and even find ways to help that I didn't think about. I would recommend this State Farm agency to anyone in the North Texas area."
We responded:
"Thank you so much for your review! We truly appreciate your recommendation and are thrilled to hear that Lori has made such a positive impact on your experience with our agency. Our team is dedicated to providing excellent service and support, and it’s wonderful to know that we’ve been able to assist you."
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Cassy Barlow-Fuller

April 15, 2025

5  out of  5
rating by Cassy Barlow-Fuller
"Conner was great and got us a good rate!"
We responded:
"Thank you for taking the time to leave a review! We're thrilled to hear that Conner provided you with excellent service and helped you secure a great rate. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your business!"
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Jess Ormston

April 12, 2025

5  out of  5
rating by Jess Ormston
"Conner @ this office was wonderful! He was patient with me while I made the decision to change insurance companies and then got everything ready for me, same day, when I did finally make a decision! So appreciate the help in finding more affordable insurance 🙌"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conner provided you with the support and patience you needed during your insurance decision process. Our team is dedicated to helping our clients find the best options for their needs, and it’s wonderful to know that you had a positive experience. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Ricky Giles

April 10, 2025

5  out of  5
rating by Ricky Giles
"Met with Rod today and he was very helpful and even assisted with lowering my bill and spent the time going over my policy. The biggest help is being able to easily call someone from his office and get someone right away. They even work with me on my bill when I have something unexpected come up 5/5"
We responded:
"Thank you so much for your review! Providing quick and helpful support is our top priority, and we’re glad to know you feel comfortable reaching out to our team. If you ever need anything else, don’t hesitate to contact us. We appreciate your feedback and your trust in our services!"
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Jessica Esquivel

April 10, 2025

5  out of  5
rating by Jessica Esquivel
"Conner was super helpful and knowledgeable, he was able to help me get different quotes and ultimately got set up with car insurance!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conner was able to assist you in finding the right car insurance and that you had a positive experience. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Safe travels!"
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Kortney Olfers

April 8, 2025

5  out of  5
rating by Kortney Olfers
"Mollie is one of the most amazing agents I have ever worked with. Her years of experience and knowledge has helped me so much. Her patients with her customers and bubbly personality can help you feel so much better even if you’re going through a crisis! Thank you Mollie and everyone at the Rod Walnofer office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Mollie and our office. She truly is a gem, and we’re proud to have her on our team. Your satisfaction is our top priority, and it’s wonderful to know that Mollie's expertise and friendly demeanor made a difference during your time of need. If you ever need assistance in the future, don’t hesitate to reach out. We’re here for you!"
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carla casiamano

April 1, 2025

5  out of  5
rating by carla casiamano
"Lori was great. She helped us get a affordable homeowner insurance plus car insurance. The whole team is awesome"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lori and the team were able to assist you in finding affordable homeowner and car insurance. Your satisfaction means a lot to us, and we're here to help whenever you need us. If you have any further questions or need assistance in the future, don’t hesitate to reach out!"
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Wayne Brown

April 1, 2025

5  out of  5
rating by Wayne Brown
"Very friendly and informative. They really make you feel comfortable and welcome through the whole experience. They take the time to answer all your questions and make sure that you feel good about any decisions you make. Would highly recommend to anyone I know. Thank you Conner Cannon for the awesome experience! 😁"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team, especially Conner, is dedicated to making sure every client feels comfortable and well-informed. Your recommendation means the world to us! If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again!"
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Marysol Hernandez

March 31, 2025

5  out of  5
rating by Marysol Hernandez
"Conner was super sweet & very helpful. He explained everything about our policy & answered all my questions! Thank you Conner!:)"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Conner provided you with such helpful and informative service. We appreciate your feedback and will make sure to pass along your compliments to him. If you have any more questions in the future, don’t hesitate to reach out. Have a great day! "
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Mikaila Newton

March 29, 2025

5  out of  5
rating by Mikaila Newton
"Lori is amazing! She is always so helpful! I have been working with Lori for years!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Lori. She truly is an invaluable part of our team, and we’re glad to know she has been able to assist you over the years. Your support means a lot to us! If you need anything else, don’t hesitate to reach out."
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D Metz

March 26, 2025

5  out of  5
rating by D Metz
"Our family has been with State Farm for over 2 decades. The Anna office is one of the best run we've ever worked with. Highly recommend!"
We responded:
"Thank you for your wonderful review! We’re so grateful to have you and your family as long-time clients. It’s great to hear that you’ve had such positive experiences with our office. Your recommendation means a lot to us, and we look forward to continuing to serve you for many more years to come!"
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Christel McCaskill

March 26, 2025

5  out of  5
rating by Christel McCaskill
"I have never experienced anything but professionalism from Rod, Lori and Mollie! Thanks for all you do for us!"
We responded:
"Thank you so much for your kind words! We truly appreciate your support and are thrilled to hear about your positive experiences with us. Our team is dedicated to providing the best service possible, and it's wonderful to know that it shows."
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Garrett Cloud

March 26, 2025

5  out of  5
rating by Garrett Cloud
"Spoke with mollie Proctor about some questions I had and she was amazing and so patient (especially for my dumb questions) I really appreciated the time she took to explain everything to where I understood it!! If you have any questions customer service related ask for MOLLIE PROCTOR!!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experience with Mollie. It's great to know that she was able to help you with your questions and provide clear explanations. We appreciate your recommendation and will be sure to pass along your kind words to Mollie. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Dylan Antonelli

March 22, 2025

5  out of  5
rating by Dylan Antonelli
"Lori was professional and very informative."
We responded:
"Thank you for your kind words! We're thrilled to hear that Lori provided you with a professional and informative experience. We appreciate your feedback and look forward to serving you again in the future!"
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Kenda Blackshear

March 19, 2025

4  out of  5
rating by Kenda Blackshear
"Lori is great and quick to take care of business"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lori provided you with great and efficient service. Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else, don’t hesitate to reach out!"
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Don R

March 18, 2025

5  out of  5
rating by Don R
"I have nothing but good things to say about Rod's State Farm office and in particular, office mgr Lori Tillett. We're moving in from out of state so we needed to have our auto and renters insurance policies changed to Texas. Lori was a big help, putting together various options on our auto policy to bring our cost down as much as possible. It meant changing deductibles, adding and removing optional coverages and features that helped bring the premium down to something we could live with. With the stress of the move on top of everything else, we really appreciated Lori's help in removing at least some of the work of relocating."
We responded:
"Thank you so much for taking the time to share your positive experience with Rod's State Farm office and Lori Tillett! We're thrilled to hear that Lori was able to assist you during your move to Texas and help find the best options for your auto and renters insurance. We understand how stressful relocating can be, and it's great to know that Lori's efforts made the process a bit easier for you. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Welcome to Texas, and best wishes in your new home!"
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Jennifer Franklin

March 14, 2025

1  out of  5
rating by Jennifer Franklin
"We were hit by an Immigrant with no drivers license and his liability insurance refused to pay for his totaling our paid-for 2014 Expedition. State Farm low-balled us on paying for our vehicle and never explained to us any plans they had to make things right with the other insurance company. Every time I asked how this would be fixed, the response was “this could take months or maybe years.” No explanation of what “this” was or what steps they were taking to fix “this.” Also during this mess, their adjuster recorded our accident as our fault, and this shows on our Lexis-Nexis nationwide report. We are working with an independent agency to have this corrected, since this State Farm agency would not help us. Also, a while back we had a flat and had our car towed to have it fixed because my husband had just had knee surgery. This was reported as a claim, just like an accident claim is reported. Had we known it would be reported this way, we would have had a car service come to us. We are getting help to get our record cleared from another insurance broker. State Farm absolutely did nothing to help us. I would never recommend this office to anyone."
We responded:
"Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and appreciate you bringing this to our attention. Your insights are valuable and help us improve our services."
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Chloe Osborne

March 13, 2025

5  out of  5
rating by Chloe Osborne
"Rod helpfully answered all of our questions and explained the options clearly."
We responded:
"Thank you so much for your kind words! We're glad to hear that Rod was able to assist you effectively and provide clear explanations. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!"
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Christine Lutz

March 10, 2025

5  out of  5
rating by Christine Lutz
"So grateful for an amazing insurance team. Everyone in the office is helpful, kind, patient & a joy to speak with. They are always willing to walk us through different options we have & and are understanding while we are deciding what's best for our family."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team. Our goal is to provide exceptional service and support to all our clients, and it’s wonderful to know that you felt helped and understood during your decision-making process. We truly appreciate your trust in us and look forward to continuing to assist you and your family in the future!"
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William byrd

March 6, 2025

5  out of  5
rating by William byrd
"Lori and Mollie have been great, very professional, courteous and timely. They helped me to save money from my prior carrier and I'm looking forward to working with their agency. 5 out of 5, would recommend."
We responded:
"Thank you for your fantastic feedback! We’re so glad to hear that Lori and Mollie were able to assist you with professionalism and courtesy. It's wonderful to know that we helped you save money as well! We truly appreciate your recommendation and are excited to continue working with you. If you need anything in the future, please don’t hesitate to reach out!"